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Delivery Information

Thanks for ordering from Naked Body Care!

Your order is very important to us. As soon as your order is dispatched, you will be sent an email to confirm that it's on its way. Exciting stuff!

Delivery Terms:

Our Delivery Services Delivered in (days) Areas Covered Cost

UK Standard Service

5 to 7 Working days

UK, Northern Ireland & the Channel Islands

£3.99

UK First Class

2 to 3 Working days

UK, Northern Ireland & the Channel Islands

£4.50

UK Special Delivery (Guaranteed delivery by end of Next Working Day)

 

Next Day

UK, Northern Ireland & the Channel Islands

£7.50

UK Special Delivery (Guaranteed delivery by 10am Next Working Day)

Next Day

UK, Northern Ireland & the Channel Islands

£10.85

European Union (via Airsure)

Average 3 working days to Western Europe

Average 5 working days to Eastern Europe

Andorra, Austria, Azores, Baleriac Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Estonia, Finland, France, Germany, Iceland, Irish Republic, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Spain, Sweden, Switzerland

£9.99
(for orders up to £49.99) 

£12.99 
(for orders over £49.99) 

Worldwide (via Airsure)

Average 7 working days

Australia, Brazil, Canada, Hong Kong, Malaysia, New Zealand, Singapore, USA

£19.99
(for orders up to £49.99) 

£25.00 
(for orders over £49.99) 

 

Delivery Information:

Please note:

Orders must be placed before 12 noon  if you wish to receive an order for Next Day delivery.

Orders will be delivered in the timeframe indicated on our Delivery Terms – this of course depends on which Delivery Service you choose.

Any orders placed on a UK Bank Holiday will be processed on the next working day – apologies we do not process orders on bank holidays or at the weekend. Our team work hard to get out your orders from Monday to Friday.

UK Orders:

If you have paid extra for Special Delivery and are not around to sign for your parcel, the carrier may leave it with a neighbour or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.

If the parcel can’t be left in a safe place or with a neighbour, the carrier will take it back to the local depot, and leave you a card telling you how you can pick it up. It will soon be in your hands!

Next Day Delivery is not available to the following postcodes: AB31, AB33 - 38, AB44, AB45, AB51-56, BT, GY, HS1-9, IM, IV1-56, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3.

International Orders:

Many of our products are now available for delivery overseas. We regret that we are unable to send perfume and aerosols via international delivery, on account that these items are hazardous and unable to be taken by Royal Mail or by Courier. These products are highlighted online to help you order correctly.

International orders will be sent via Royal Mail Airsure, and is currently only available in countries where the item tracking allows as per the delivery information table.

 

Delivery Address

We can deliver to your permanent residential address or even your place of employment (whatever is easier for you!) but we do not deliver to a PO Box address for security purposes.

If you want delivery to reach you at work, please be sure someone will be there to take receipt of the goods as the courier can normally only deliver to the address and not directly to the person.

 

BFPO addresses

We don’t like to leave anyone out and of course we ship to BFPO addresses using our standard delivery option. This is how it works: All BFPO addresses must be registered as UK, rather than the country where you are posted. Royal Mail will then deliver the parcel to the British Forces Post Office in London. It then becomes the responsibility of the British Forces Post Office to deliver your parcel to the correct location. Simple as that!

Please be aware: We are unable to ship orders over 2kg to BFPO addresses. Thanks for your understanding!